How can we help you?

Complete the 'Introduce your brand' wizard in the panel: sector, audience, tone and current channels. The system writes this into lasting company memory; all production feeds from it.

The more detail, the better the aim. Add your logo, colours, sample work and examples you like or dislike, and you'll get output close to your brand from the very first production.

After setup, the first pieces usually reach your approval within the same week; whatever you approve goes live.

Use the 'Forgot password' link on the sign-in screen and a reset link is sent to your email. If it doesn't arrive, check spam; if it's still missing, write to us.

Yes — enter the new address in Account settings; the switch completes once you confirm the verification email.

On monthly plans you can stop whenever you want; your company memory isn't deleted and you pick up where you left off.

Plans are billed monthly in advance; your e-invoice goes to your registered email. Update your company details under Account → Billing Details.

The upgrade takes effect immediately; the difference is calculated pro rata by day. Your company memory and all your work carry over exactly.

Your work and memory are kept for 6 months; if you come back within that time everything is in place. You can request permanent deletion through support.

When that month's 2,000 ₺ AI production credit is used up you can buy more or wait for the new period; your existing work isn't affected.

Every piece produced lands in the Approval Center first. You approve → it publishes; if you want changes it goes back to production with your note. Nothing goes live unapproved.

Use 'New task' in the panel to write your request; the system assigns the right specialists and tells you the schedule.

Panel → Reports. Weekly summaries are prepared automatically; you see which channel brings business on one screen.

First do a hard refresh (Cmd/Ctrl+Shift+R). If it persists, open a support request with your browser and the time — critical cases go to the front.

The order reaches us, the setup team prepares the product for you and adds it to your account. A short usage summary is sent on delivery.

Mini apps usually take 1–3 business days; website and brand packages are planned by scope and you're told the date.

You can cancel before setup starts. After setup we discuss scope changes through support — for reasonable requests we find a way.

From the 'Support' section inside the panel, or the channels at the bottom of this page. Adding a subject and a screenshot speeds things up.

Member requests get a reply within the same business day. Critical cases such as 'my site is down' go to the front of the queue.

Yes — book a 15-minute call from the calendar; for technical topics we look at it together with screen sharing.