How can I help you?

The panel opens with a setup flow on your first login: sector and size, then logo and goals. Once you are through it the system knows your brand, and what you entered is written into lasting company memory; all production feeds from it. You can update it later from the Strategy & Brand and Company Memory screens.

The more detail, the better the aim. Add your logo, colours, sample work and examples you like or dislike, and you'll get output close to your brand from the very first production.

After setup, the first pieces usually reach your approval within the same week; whatever you approve goes live.

If you can still get into the panel, set a new one under Settings → Security using your current password. If you cannot sign in, write to me (WhatsApp or email); I verify who you are and reset it the same working day.

Yes, but by writing to me for now: the sign-in email is tied to your account, so I make the change. Send me the new address and I move it the same working day.

On monthly plans you can stop whenever you want; your company memory isn't deleted and you pick up where you left off.

On set days, online or in person. The plan, agenda and outcome live inside CreativeOS: what we discussed is recorded and the decisions turn straight into work. You can also book a call from the calendar whenever you like.

Through the fast file transfer built into CreativeOS. A small application is installed and files flow straight through it — heavy video, print files, raw images, it makes no difference. Every file you send is attached to the relevant job, so you never have to hunt for it later.

Message me on WhatsApp. I move urgent work to the front of the queue; I'll tell you clearly when I can get to it that day — and I'll tell you just as clearly if I can't.

You do. Design files, content, code and your brand's memory are yours; when we stop working together you take all of it with you.

Every piece produced lands in the Approval Center first. You approve → it publishes; if you want changes it goes back to production with your note. Nothing goes live unapproved.

Use 'New task' in the panel to write your request; the system assigns the right specialists and tells you the schedule.

Panel → Reports. Weekly summaries are prepared automatically; you see which channel brings business on one screen.

First do a hard refresh (Cmd/Ctrl+Shift+R). If it persists, open a support request with your browser and the time — I move critical cases to the front.

From the 'Support' section inside the panel, or the channels at the bottom of this page. Adding a subject and a screenshot speeds things up.

Member requests get a reply within the same business day. Critical cases such as 'my site is down' go to the front of the queue.

Yes — you book a 30-minute call from the calendar; for technical topics we look at it together with screen sharing.