FAQ
Everything you wondered about, answered plainly.
21 questions, from plans and pricing to the production model and support. If you can't find yours, check the Help Center or write to us directly.
01General
What exactly is Creative Concept?
One roof, three ways: an experienced creative agency (Creative House), a fully automated AI operating system (CreativeOS) and a store selling ready-made products (Market). All three share the same memory and the same quality bar.
Who is it for?
Small and medium businesses, startups and personal brands that want to grow digitally without building a team. Produce it yourself, or leave production entirely to us.
Who is behind it?
Selçuk Aker, with over 20 years of creative experience. He sets the rules of the systems, the quality bar and the creative direction; 13 AI specialists work inside that order.
Can't I just use AI myself?
You can; but SEO, advertising and consistent output each take their own expertise. CreativeOS brings them together in one system with a memory that knows your company — you're buying an order of work, not a tool.
02Plans & pricing
How many plans are there, and how do they differ?
Three tiers: CreativeOS Core (AI thinks and runs it, you produce), CreativeOS Auto (AI takes over production too) and Creative House (Selçuk Aker produces and directs while AI thinks and runs it — without limits).
Is there a commitment?
No. CreativeOS plans are monthly; upgrade, downgrade or stop whenever you want.
Why is Creative House 39,999 ₺?
Because production is done by Selçuk Aker with 20 years of experience, not by AI; the scope is unlimited and every module in the Store is included. Since the scope is shaped around you, we start with an intro call.
Can I switch between plans?
Yes, upgrading takes one click; your accumulated company memory carries over exactly, nothing is set up again.
What is the AI production credit in Auto?
On the Auto plan you get a monthly 2,000 ₺ AI production credit: generate images and audio, then merge them in Timeline into a video. The credit renews monthly.
03CreativeOS
Is CreativeOS a tool or an agency?
Neither: it is your company's digital operating layer. It learns your brand, assigns the right specialists and brings production and measurement into one panel.
What is the company memory for?
Your brand decisions, content and past work are kept in lasting memory. Every new job starts from today, not from yesterday; the more you use the system, the better it knows you.
Which work does it run automatically?
Repetitive work — SEO tracking, the social posting queue, ad budget control, reporting and competitor tracking — is set up once and then runs on its own.
Who approves work before it goes live?
You do. Nothing is published without your approval; in the Approval Center the last word is always yours.
04Creative House
Who does the production in Creative House?
Selçuk Aker. All creative production and direction belong to him; the AI team speeds the work up with research, data, automation and reporting.
How does the process start?
With an intro call. We look at your company, your goals and what you already have; we clarify the scope together, then set the production calendar.
What is included?
Brand, design, web, content, SEO and growth — unlimited in scope. You also get unlimited access to every module in the Store.
05Store & orders
What is sold in the Store?
Mini apps, website and brand packages, business tools and AI tools. All at a one-time price.
What happens after I buy?
Setup is on us: after the order we install the product for you, hand it over and show you how to use it.
Can I buy from the Store without a plan?
Yes. The Store works on its own; add to cart and place an order. Plan members buy with extra benefits.
06Support
Who do I reach if something goes wrong?
Start in the Help Center under your topic; if that doesn't solve it, write to us directly on WhatsApp or by email. Member requests take priority.
What are the response times?
Member requests get a reply within the same business day; critical cases (your site is down, for example) go to the front of the queue.

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