Managing Requests and Approvals in Monthly Design Support
Selçuk AkerPublished:

About 2 minutes to read
For a company with ongoing design needs, scattered requests can be a bigger problem than production volume. Work arriving through email, messages and meetings makes priorities unclear. Discuss the request and approval process alongside capacity when considering monthly design support.
Open each request with consistent information
Include purpose, placement, dimensions, deadline and approved content. An urgent request for a visual is not enough to start production reliably. Estimating time before required inputs are available can distort the schedule. Track ready tasks separately from tasks waiting for information.
Give one person ownership of priorities
Every department may consider its own work urgent. A company representative should decide the order and acknowledge the impact of changes. When an urgent task enters the queue, make the delayed task visible. Treating capacity as unlimited production creates unrealistic expectations.
Distinguish revisions from new requests
A correction within an approved direction differs from a new campaign concept. Consolidate feedback and resolve conflicting comments before handing it to the designer. Store final files with the approved version of the corresponding request.
Bring a recent list of actual work when discussing Creative House's monthly design support. Seeing catalogues, social media, presentations and proposals in one queue makes it easier to assess which working arrangement fits the company.
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